Frequently Asked Questions

Frequently Asked Questions

Q. How do we order a crib set?

A. You can order the set you want right here in our website. Just add the set into your "shopping cart" and proceed to pay for it.

Q. Once I purchase a crib bedding set, how do I let you know how we want it made?

A. There are 2 ways to give us the details..you can email us directly at ebaygrandma@msn.com with all the specifics OR if you pay thru Paypal, there is a box named "message to seller" where you can write in all the details..

Q. How long does it take to make a crib set?

A. Since all of our sets are made to order for each customer, we do always ask for 6 to 8 weeks to complete each order BUT we do work with each customer if they need a set by a certain date, so PLEASE just let us know.

Q. How can I pay for the set?

A. You can pay via Paypal, Google Checkout or can mail us a check or money order. It is not necessary to have a Paypal account to use it.

Q. How can I use a credit card to pay?

A. Right now, we are only set up to accept credit or debit cards thru Paypal. It isn't necessary for you to have a Paypal account to use Paypal and you can use any credit or debit card. Paypal is also free for you to use. 

Q. Can I purchase additional items to coordinate with my crib set?

A. Oh yes! ANY item in ANY category you see in the website can be made to coordinate with ANY set we make. In each category, you will see a generic listing that says "4 customers to match crib sets." Even if there isn't an item showing in YOUR crib set fabric, it doesn't matter. All additional items you purchase using these generic listings will be made to coordinate with your set.

Q. Do you combine shipping?

A. Yes...once a crib set is purchased, all additional items do ship for free. The generic listings do NOT have a shipping charge attached to them so no additional shipping charge will be added.

Q. What if I don't need the diaper stacker?

A. For our customers who can't use a stacker, we usually sub a changing table cover or window valance in its place. Our valances are all 43 inches wide by 16 inches long. If you need more than one valance, each one is $15.

Q. The photos of the set I want shows a bumper headboard but we want our bumpers all one height. Is that possible??

A. Because of the new "3 in 1 convertible cribs", we are not making bumper headboards for our newer sets. However, if the photos of the crib bedding set you want does show a headboard, you can have the bumpers all one height. For us, it is just a wash..we either make a headboard or another section of bumper in its place so it doesn't matter to us BUT we do want all of our customers to be 100% happy with the look of their set. Having a headboard with a "3 in 1 convertible crib" does throw off the look of the crib and bedding set...

Q. Do you make Toddler Bedding Sets?

A. We are now making TODDLER BEDDING sets that come with the blanket, crib sheet, crib skirt, pillowcase, toddler pillow and letter pillow. TIf you want one of our crib bedding sets made into a toddler package, just take off $75 from the price of the full set and that will give you the price of the toddler set you want. Email us for more details.

Q. Do you offer a payment plan?

A. Oh yes...we realize it can be difficult to come up with hundreds of dollars all at once so we do offer our own payment plan. Email us directly for more details on how it works.

For all other questions, email us directly at ebaygrandma@msn.com.